Privacy policy
This Privacy Policy describes the personal information we may obtain online and how we may use and disclose that information. We also explain the choices available to you regarding our use of the information, the steps we take to safeguard the information and how you may contact us if you have any questions about our privacy practices.
We value honesty and transparency in a way that it makes possible for us to build a strong and solid relationship with you, our customers, based on trust and mutual benefits. Thus, taking into account the General Data Protection Regulation (EU 2016/679), the California Consumer Privacy Act (CCPA), enacted in 2018, and the Personal Information Protection and Electronic Documents Act, we’ve developed a set of safety measures that intend to protect your data and update our Privacy Policy.
This Privacy Policy aims to explain how the Data Treatment Policy at the sea collective,S. A. is handled. From the moment you decide to purchase an item from our online shop, you accept our privacy policy as it is imperative for the successful delivery of our products.
If you have any questions regarding this policy, reach us through email at sales@artonusa.com
ABOUT THE COMPANY
This website and its Privacy Policy are managed by Artonusa When navigating through our website you are accepting and consenting the described terms and practices in this Privacy Policy.
OUR PRINCIPLES
We respect our customer’s will: We respect your privacy and the safety of your personal data, so it is important for us to make sure that the will of the customer on the self-management of their preferences is respected. Therefore, if you disagree with any matter or practice here described you can, at any moment, reach us through email at sales@artonusa.com Artonusa, as the personal data controller, determines the purposes and means by which your personal data are processed, including all applicable security measures. We guarantee that your personal data is treated in Portugal in a correct and lawful manner and in accordance with good practices. Strict Necessity: In the treatment of personally identifiable data, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which they were collected and/or processed.
INFORMATION WE OBTAIN
When you purchase a product at www.artonusa.com and/or create an account, you may provide us with personal information such as: - contact information, such as name, email address, postal address and phone number; - payment card information (including name, card number, expiration date and security code); - user coupon or gift card number; - date of birth; - gender; - recordings of your voice when you contact our Customer Service team. Artonusa collects some data automatically when you use our online services. We may obtain information by automated means such as through browser cookies, pixels, web server logs and web beacons.
These technologies help us (1) remember your information so you will not have to re-enter it, (2) track and understand how you use and interact with the Services, (3) manage and measure the usability of the Services, (5) understand the effectiveness of our communications, and (6) otherwise enhance the Services.
HOW WE USE THE INFORMATION WE OBTAIN
Artonusa may use the personal information we obtain to:
- communicate with you; - provide customer support; - operate, evaluate and improve our business, including developing new products and services, managing our communications, analyzing our Services and customer base, conducting market research, aggregating and anonymizing data, performing data analytics, and undertaking accounting, auditing, training and other internal functions; - protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; - comply with and enforce applicable legal requirements, relevant industry standards and our policies, including this Privacy Policy and the applicable Terms of Use of Service . - We may combine information we obtain about you for the purposes described above.
We also may use the information we obtain in other ways for which we provide specific notice at the time of collection or otherwise with your consent.
INFORMATION SHARING
Artonsa will not sell your personal information to third party providers. Artonusa may share your personal information with service providers who perform services for us. We do not authorize our service providers to use, disclose or use the information except as necessary to perform services on our behalf or to comply with legal requirements.
Types of Third Party Processors we may share elements of your personal data with include:
- payment processors engaged by us to securely store or handle payments information, such as cardholder name, card number, expiry date and CCV security code;
- In order to be able to offer you Stripe payment options, we will pass to Stripe certain of your personal information, such as contact and order details, in order for Stripe to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Stripe you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Stripe's privacy policy.
- providers of email management and distribution tools for example, if you sign up to receive the sea collective newsletters or other marketing messages we will manage the delivery of these to you using a third party email distribution tool;
- providers of data aggregation and analytics software services that enable us to effectively monitor and optimise the delivery of our services; providers of tracking tools that we use to monitor instances where you click on a link to the sea collective's website;
- carrier providers, that deliver the items bought through the sea collective to be delivered to you;
- providers of software platforms that assist us in communicating or providing customer support services to you for example, we manage and respond to any messages you send to us via our help centre using a third party communications management tool;
- providers of recruitment management services for example, when you apply for a job at the sea collective, we use a third party tool to manage and store any information relating to your application;
- providers of online cloud storage services and other essential IT support services;
We may also disclose information about you in other circumstances, including (1) if we are required to do so by law or legal process, (2) to law enforcement authorities or other government officials, (3) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
CONSENT
We are concerned how we process your personal data. However, we do not want to affect the relationship we have with you or fall short of your expectations. So we consider that if you have had a relationship with us in the last 2 years, that is, if you have made a purchase, it was not necessary to ask for your consent. Still, if you disagree, you can at any time oppose by writing to us at sales@artonusa.com
YOUR RIGHTS
To exercise your right of access, rectification, erasure, forgetting or blocking of your personal data you can send a written communication to the following email address: sales@artonusa.com If you wish to stop receiving direct marketing communications, you may at any time exercise your right to object to the processing of your personal data by clicking on the unsubscribe button in the emails sent, by sending an email to sales@artonusa.com
SECURITY
Artonusa uses safety measures that fit the protection of your personal data against accidental or illegal destruction, accidental loss, change, dissemination or unauthorized access and against all other illegal treatment possibilities. Additionally, we demand all trustworthy external entities that handle your personal data, through a contract, that they do the same for us. However, we may not ensure that all safety manners adopted for the protection of this website and the dissemination of data and information through it are going to be able to prevent or exclude any undenied access or data loss. Being so, we advise you that you protect your computer with software that is able to protect you in the transmission and reception of data (such as an updated antivirus) and that your browser takes all the appropriate measures to ensure a safe transmission of data (such as a firewall and anti-spam filters).
WITHHOLDING AND PROCESSING DEADLINE
Your data is held by Artonusa for the purposes described herein for the time required for the purposes mentioned, except if the personal data in question is necessary to prove compliance with obligations, while the limitation period of the corresponding rights has not expired, or if there is a longer period of retention of data imposed by law. When your personal data is no longer required, it will be removed from our systems and records or maintained anonymously so that it can not be identified.
UPDATES TO PRIVACY POLICY
We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our personal information practices with respect to the Services. We will indicate at the bottom of the policy when it was most recently updated.